Sunday, March 27, 2011

BergHOFF Earthchef Premium Copper Clad 10-Piece Cookware Set

BergHOFF Earthchef Premium Copper Clad 10-Piece Cookware Set
This cookware was stated to be great for glass top stoves and " would never warp " ...unfortunately mine came slightly warped right out of the box. I called customer service and they were polite, and when asked if they were supposed to be perfectly flat he said yes and to return them if they werent. I opted for a refund and not a replacement. The sides of the stock pot are very thin as well as the other pans walls. They did boil water fairly quickly. Also, one reason I chose this set is because BergHoff is a Belgium company and I was under the impression that these were made in Belgium. When asked, the customer service representative could only say that they had plants all over the world and had no way of knowing where they were made. I'm trying not to buy stuff made in China and he said that it was possible they could have been made there. There was no indication where they were made either on the pans themselves or the box. The bottom of the pan did say BergHoff Belgium, but not made in Belgium. They were not packaged very well and I could hear pans rattling, although none were damaged. Being this is the first review of this set I feel bad giving such a negative impression, but its my honest assessment of this product and I feel that one of the strengths of amazon is the reviews, I find them to be very helpful.

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