Calphalon Contemporary Nonstick 11-Piece Cookware Set
I have purchased several individual pieces of the Calphalon Contemporary series. Out of the 8 pieces, that I have purchased individually, I have had two that had the "paint" defect on the lid. Both times I called Calphalon customer service first thing in the morning at about 8:00AM EST. Both times I waited less than 5 minutes to speak with a representative. Both times they simply took my name and address and asked me which lid I needed. Both times they immediately sent me a replacement lid which did not have the defect. Both times they did not require me to send anything back. Both times it required no effort on my part except to verbally tell them that the lid was defective.
I totally commend their customer service and will continue buy Calphalon products. It seems that some of you must be living on some other planet or something. I can not figure out why you seem to be having so many problems.
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